Terms and Conditions

Last Updated: April 24, 2025

Welcome to Translato! By accessing and using our services, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our services.

Definitions

Key terms used throughout this agreement.

  • ✓"Translato" refers to our translation service and website https://translatopdf.com
  • ✓"User", "You" refers to any individual or entity using our services
  • ✓"Credits" refer to the digital tokens used to process translations
  • ✓"Subscription" refers to our paid plans offering access to translation services

Use of Services

Guidelines for using our translation services.

  • ✓Eligibility: You must be at least 18 years old to use our services
  • ✓Account Responsibility: You are responsible for keeping your login credentials secure
  • ✓Permitted Use: Translato is for personal and business translation needs. You may not use it for illegal or unethical activities
  • ✓Prohibited Use: You may not upload or translate content that is illegal, copyrighted without permission, or violates any laws

Payment & Credits

Terms related to purchases and credits.

Purchasing Credits & Subscriptions

Users must buy credits or subscribe to a plan to access translation services.

No Refunds

All purchases are final (see Cancellations and Refunds Policy for exceptions).

Credit Expiry

Credits do not expire unless your account remains inactive for 12 months, after which they may be removed.

Subscription Cancellations

You may cancel a subscription anytime, but unused credits will not be refunded.

File Storage & Retention

How we handle your files and data.

  • ✓Uploaded files and translations remain stored in your account
  • ✓If your account is inactive for 12 months, files and credits may be permanently deleted
  • ✓Users can delete files manually at any time

Intellectual Property

Rights and ownership of content.

User Content

You retain ownership of the content you upload. Translato only processes the content for translation purposes.

Service Content

All software, website design, and features are owned by Translato and may not be copied or distributed without permission.

Limitation of Liability

Our responsibilities and limitations.

Accuracy of Translations

We use advanced AI-based translations, but we do not guarantee 100% accuracy. Users should verify critical translations before use.

Service Availability

While we strive for 99.9% uptime, Translato may experience temporary disruptions.

No Liability for Losses

Translato is not responsible for any financial, legal, or other consequences resulting from inaccurate translations.

Privacy & Security

How we protect your data.

  • ✓We collect and process data as described in our Privacy Policy
  • ✓Uploaded files are kept secure, and we do not sell user data
  • ✓Users should ensure their accounts are protected against unauthorized access

Account Termination

Conditions for account suspension or termination.

  • ✕Violate these Terms and Conditions
  • ✕Engage in fraudulent or illegal activities
  • ✕Misuse our services in any way

Changes to These Terms

Updates to our terms and conditions.

We may update these terms from time to time. If changes are significant, we will notify users via email or a notice on our website. Continued use of our services after changes means you accept the updated terms.

Questions About Our Terms?

If you have any questions about our terms and conditions, our team is here to help.